This policy has been created in line with GDPR. It was last updated February 2021.
Who we are
This website is for DXdesign Limited.
Company number: GB08806630
VAT number: 190 1001 61
Comments
This page provides an overview of DXdesign’s approach to data protection and privacy, relating specifically to marketing data collected via this website and our marketing activities such as social media, email marketing and live events. If you are a client or supplier of ours, we will have your data stored in a number of other places for the purposes of invoicing, making payments and delivering projects, as detailed in our contracts with.
What personal data we collect and why we collect it
We collect personal data from visitors to this website via the use of the contact us page. We collect your details when you email us with an enquiry, if you send us a speculative CV or show reel; if you contact us directly through social media, and sometimes we may have also collected your details in person at an event we have been attending or exhibiting at.
When you submit your data to us through this website, by social media, by email or in person we store it in our HubSpot CRM (Customer Relationship Management tool). HubSpot take data protection very seriously and are compliant with GDPR. This information is used to:
– Provide you with information about our products or services that may be of interest to you
– Provide and personalise our services
– Tailor our marketing and website content to ensure it is relevant to you
– Deal with your enquiries
If you gave us consent to add you to our mailing list then we process your data under the legal basis of consent; if not, then we process it under the basis of legitimate interest. We use our marketing database to send emails via Amazon Sendy and Mailchimp, both of which are GDPR compliant. We will not pass on your data to any third party.
If you have contacted us we will store your name, email address, job title and company name and phone number (if you provide us with it), and add to our marketing database. We will periodically email you about relevant work and services you may be interested in. You can unsubscribe from this mailing list at any time, either by using the unsubscribe button in the email itself or by emailing hello@dxdesigners.com.
If you enquire about working with us we will also store your CV and/or reel in our potential crew/employee database; you can request further information or removal from this database at any time.
How do I find what data of mine you hold?
You have the right to see what personal data of yours we hold. If you have any requests regarding your data or any queries about our data processing practices please contact hello@dxdesigners.com
How do i ask you to delete my data?
If you would like us to remove the data we hold of yours then you can request this via phone on +44 (0) 7867 606509 or via email to hello@dxdesigners.com
How long will you hold my data?
If you have contacted us via our website or social media our policy is to retain your data for three years. If you have not shown an interest in hearing from us over this period (eg you have not clicked any links in our emails) we will delete your data from our database. If you would like to remove your data from our database you can unsubscribe from our emails at any time using the link in the email or contact hello@dxdesigners.com
will you pass my data on?
We will not share your data with third parties unless we are legally obligated to, or if the disclosure is necessary for the purposes of a criminal investigation, national security, taxation or we have your consent to do so.
what about websites you link to?
Our website contains links to other websites, such as in our blog posts; those sites may collect data from you and this will be detailed in their individual privacy policies, which may be different from ours.
changes to our privacy policy
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.