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The concept of digitalising HR is often oversimplified; most summing it up as ‘the implementation of a software solution into a business’. However, if we take a look at the scale of the disruption caused, we see that an HR digital transformation changes everything about the way the workforce operates. Considering the cultural and behavioural impact is the true key to transformation success. Inspire, engage, and educate your employees to digital literacy, and watch their metamorphosis into innovative leaders.


A constantly innovating world requires businesses to engender a learning culture if they are to achieve ROI. Up to date and succinct learning resources are a must for a digital transformation. Microlearning with modern, bite-sized training videos and quick to reference documents are the future of growth and development in the workforce. Resources that are easy to access, reuse and share – upskilling has never been so convenient!


Encouragement from behind the scenes is never going to be enough to change a habit, never mind a culture. You need to gain a level of trust from the workforce to get everyone on board with a digital transformation. Offer a personal, authentic touch with business leader(s) on video; a cost-efficient and extremely powerful medium to create a connection between senior management and the rest of the workforce.


Ensure the workforce is kept up to date at every stage of the transformation with timely and relevant communications. Work with your internal comms team to raise awareness and build excitement about the changes and lead the culture shift. Go one step further and promote employee engagement by having them feature in comms videos.

“No more long, cumbersome marketing documents – no more boring presentations. Video is how companies and business should communicate.”
Mark Leaser, Worldwide Offerings Manager, IBM

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Angel Prescott – Associate Director, Corporate HR

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I had a lot of fun working with Rachel when we made training videos for the original launch of SuccessFactors at Bell. Despite deadlines being tight, the videos being produced in English and French, plus working in different time zones, we had a successful delivery. Rachel is extremely organized, and manages stakeholders effectively and has copious subject matter expertise when offering solutions. I highly recommend her.

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Jonathan Haycock – Co-Founder & Director

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Working with DXdesign has been exceptional and the video produced far exceeded our expectations. It looks professional and fits perfectly with our brand. They have been a pleasure to work with, from filming with a professional and experienced crew through to the editing process, where they were flexible and responsive to our requirements.


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LACE Partners

Rachel Mawson – Tech Adoption Practice Lead

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I love working with DXdesign. They are quick to grasp business context, they understand how to elevate technical concepts turning it into something engaging and they always come with innovative ideas.  We regularly work together to bring to life system changes, such as Workday, with a focus on driving user adoption.

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DXdesign are amazing to work with. Their attention to detail from the outset and the clear process they work through on every project means that you know exactly what you will get as a final product. Communication is second to none and the quality of support and the end product is excellent, and they represent excellent value for money too.

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Hinsdale Humane Society

Tom Van Winkle – Executive Director

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The value of the work done by DXdesign far exceeds the price of their services. In today’s world of constant communication, it’s imperative to create messaging which resonates with our adopters and donors and DXdesign did just that. Their ability to create light hearted, fun videos and QRGs with engaging messages was something I don’t find in most agencies with whom I speak.

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Mary McGuire – Change Consultant

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Rachel was my content development partner, when creating a global training program for the rollout of Workday.  Rachel and her team did an excellent job in creating some very high quality materials that made the whole experience and launch hassle free.  If you want to realise the substantial investment in a cloud platform, by helping staff to get to grips with it quickly, I would highly recommend DXdesign.

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